We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Because we are a growing, family-owned company and our team is focused on making you the best ramen in the world, we do not accept returns. We are 100% committed to customer satisfaction and offer replacement product on a case-by-case basis. Requirements for any replacement request are: product name, Best By Date, order number, and photos of product and packaging. Thank you for joining us on our ramen mission and for your help bringing you the best possible product!
Most orders will ship out within two days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes.