Because we are a growing, family-owned company and our team is focused on making you the best ramen in the world, we do not accept returns. We are 100% committed to customer satisfaction and offer replacement product on a case-by-case basis. Requirements for any replacement request are: product name, Best By Date, order number, and photos of product and packaging. Thank you for joining us on our ramen mission and for your help bringing you the best possible product!