Because we’re a growing company and our team is focused on making you the best foods in the world and meeting demand, we do not accept returns. We are 100% committed to customer satisfaction and offer refunds and/or replacements on a case-by-case basis. Requirements for any refund or replacement are: product name, lot number, order number, and photos of product and packaging. Please email all details to firstname.lastname@example.org. Thank you for joining us on our mission and for your help bringing you the best possible product!